I'm contacting our business attorney over liability concerns. I've called and emailed tech support multiple times this week with no answers. You should not allow downloads to be disabled and then allow downloads. You need to move the family file into the Dropbox folder, not create an alias to the file. We are switching to a different provider because we can not get support with dropbox. Otherwise, the file isn't actually moved. If your old family file is located in your Applications folder, you will need to hold down the Command key when dragging the family file to your Dropbox folder. Then wait until Dropbox is finished syncing before eventually using ReunionTouch to download the family file. This will "unzip" (or un-compress) the family file. The solution is to use the Finder to open your Dropbox folder, locate your zipped family file, and double-click it. PastorBowman DanielRoss622 Whats doing the download If its something like dropbox or google drive, it is because they. Because the family file is zipped, ReunionTouch can't open it. Dropbox does this whenever you move a family file via its web interface. If you used your web browser to put your family file in Dropbox (via the Dropbox web page), it will become "zipped" (or compressed). The correct way to move your family file to Dropbox is using the Finder, via drag and drop. The name of my family file is gray/disabled and I can't select it. Answers I can't download my family file from Dropbox.
0 kommentar(er)
